According to the relevant legal regulations, you can return your products within 10 days after receipt without providing any reason.
The purchased product must be unused, undamaged, with the original packaging intact, and include any accessories or gifts; it must be returnable without missing any parts and resellable.
Products on sale and/or with discounts are non-returnable. Only size exchanges, etc., are allowed.
It is mandatory that the invoice issued in your name, which is sent with the product when shipping the product back to us, is included with the product - this is a requirement.
Products without an invoice will not be accepted for return or exchange.
The return process will be initiated once the product covered by the above conditions reaches us, and the compliance with the return conditions will be checked..
For returns found to be suitable during inspection, the refund will be processed within 2 business days, adhering to the original payment method. For payments made by credit card, the product amount will be reflected in your account within 1-10 days depending on your bank.
For any return and exchange requests due to a defect originating from the product, the relevant legal regulations apply. After the product is examined, you will be informed about the outcome.
When your orders are delivered to you, be sure to open the package in the presence of the courier and check for any damages. If there is damage, do not accept the package and request the courier to note the damage on a report.
Return and Exchange Address
drerhanozel.com.tr – Dr. Erhan özel
Fişekhane Caddesi, Sporcu Sokak, İpek Apartmanı, No:1 D:1
Bakırköy/İSTANBUL/Türkiye
Return and Exchange Advantages
For all your returns and exchanges, if you send your package with our contracted courier ( *** KARGO İSMİ *** ), you can pay the shipping fee by the recipient. If you choose to ship with different couriers, the shipping cost will be your responsibility. We do not accept returns on discounted products.