ARTICLE 1 PARTIES
1.1-SELLER
Trade Name: Dr. Erhan özel
Address: Fişekhane Caddesi, Sporcu Sokak, İpek Apartmanı, No:1 D:1 Bakırköy/İSTANBUL/Türkiye
Phone: 2125711226
Fax:
Email Address: dr.erhanozel@hotmail.com
1.2-BUYER
Name/Surname/Title:
Address:
Phone:
Email Address:
ARTICLE 2 SUBJECT
The subject of this agreement is the sale and delivery of the product with the specifications and sales price specified below, which the BUYER orders electronically via the website drerhanozel.com.tr, and in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Directive on Distance Contracts dated 06.03.2011, and the rights and obligations of the parties are determined.
ARTICLE 3 FEATURES OF THE PRODUCT SUBJECT TO SALE
3.1-PRODUCTS
The basic features of goods or services are available at drerhanozel.com.tr.
The listed and advertised prices on the website are the selling prices. The advertised prices and promises are valid until they are updated and changed. Temporarily announced prices are also valid until the end of the specified period.
All taxes of the goods or services subject to the contract are included in the sales price.
3.2-DELIVERY METHOD AND PLAN
Delivery Address:
Recipient of the Delivery:
Invoice Details:
The shipment of the products will be initiated within a maximum of 3 working days after the product is supplied by Dr. Erhan özel. The shipping cost of the product, if any, will be paid by the BUYER.
3.3 DELAY INTEREST
No delay interest will be applied by the SELLER as payment will be made in advance or by credit card.
ARTICLE 4 GENERAL TERMS
4.1) The BUYER declares that they have read and become informed about the basic features, sales price, and payment options of the product subject to the contract on the drerhanozel.com.tr website and has given the necessary electronic confirmation. By confirming this Preliminary Information electronically, the BUYER also confirms that they have accurately and completely obtained the address, basic features of the ordered products, prices including taxes, payment, and delivery information that must be provided by the SELLER before the conclusion of the distance contract.
4.2) The product subject to the contract will be delivered to the BUYER or the person/organization at the given address within the period specified on the website, depending on the distance of the BUYER's residence, provided that it does not exceed the legal 30 days.
4.3) The SELLER cannot be held responsible for any problems encountered during the delivery process by the cargo company, which prevent the delivery of the ordered product to the BUYER. The BUYER must document any damages incurred during shipment with the cargo company.
4.4) The SELLER is responsible for ensuring that the product is delivered intact, complete, in accordance with the specified features, and includes any warranty documents and user manuals.
4.5) The SELLER may supply a different product of equal quality and price, provided it informs the BUYER and obtains explicit approval before fulfilling the obligation.
4.6) If the delivery of the product or service becomes impossible, the SELLER, without fulfilling their contractual obligations, will notify the consumer before the expiration of the performance period and will refund the total amount within 10 working days.
4.7) Delivery of the product is conditional upon electronic confirmation of this Preliminary Information Form. If the product fee is not paid or is canceled in bank records, the SELLER is considered released from the obligation to deliver the product.
4.8) If the BUYER’s credit card is used unlawfully by third parties for reasons not attributable to the BUYER after delivery, and the bank or financial institution does not pay the product fee, the BUYER must return the delivered product to the SELLER within 3 days. The shipping costs will be borne by the BUYER.
4.9) If the SELLER cannot deliver the product due to force majeure or exceptional circumstances such as weather conditions or transportation disruptions, they must inform the BUYER. The BUYER may cancel the order, replace the product with an equivalent one, or delay delivery until the obstacle is resolved. If the order is canceled, the paid amount will be refunded within 10 days in cash. For credit card payments, the amount will be refunded to the bank within 7 days after cancellation. The delay in reflection to the BUYER’s account is related to banking procedures, and the SELLER cannot intervene. The BUYER accepts that refunds may take approximately 2-3 weeks.
ARTICLE 5 RIGHT OF WITHDRAWAL
The BUYER may exercise the right to withdraw from the contract without any legal or penal responsibility and without giving any reason within 14 (fourteen) working days from the delivery date of the product or the person/organization at the indicated address in distance sales of goods. For distance contracts of service provision, this period begins on the date the contract is signed. The right of withdrawal cannot be exercised for services that have been started with the consumer’s approval before the expiry of the withdrawal period. All costs arising from the exercise of the right of withdrawal are borne by the SELLER. To exercise the right, a written notice must be sent to the SELLER via registered mail, fax, or e-mail within 14 working days, and the product must not have been used in accordance with Article 5.
When exercising this right:
a) The invoice for the product delivered to a 3rd party or the BUYER (if the invoice is corporate, it must be sent together with the invoice prepared by the institution for the return. Returns of orders billed to institutions will not be completed without a RETURN INVOICE.)
b) The written petition indicating the exercise of the right of withdrawal,
c) The product to be returned must be delivered complete and undamaged, including its packaging and accessories if any, in good condition.
d) The SELLER is obliged to refund the total amount and documents that make the BUYER liable within a maximum of 10 days after receipt of the withdrawal notice and to accept the product within a 20-day period.
e) If the product’s value decreases due to the BUYER’s fault or if refund becomes impossible, the BUYER is liable to compensate the SELLER for damages proportionate to their fault. Customized sizes and products cannot be returned. Hygiene products such as earrings cannot be returned. The products for which a return is requested must be unused. Once opened, technological products cannot be returned by the SELLER.
f) If the use of the purchase coupon granted as part of a campaign is reduced below the eligible amount due to a withdrawal, the coupon will be canceled.
ARTICLE 6 JURISDICTION
For the implementation of this contract, the Consumer Arbitration Committees and Consumer Courts in the place of residence of the BUYER and where the goods or services are purchased are authorized, up to the value announced by the Ministry of Customs and Trade. The SELLER's applications regarding complaints and objections must be made within the monetary limits set each year in December by the Ministry of Customs and Trade to the consumer problem arbitration committee or consumer court where the purchase was made or the residence is located. The relevant monetary limits are as follows: As of January 1, 2014, the decisive and evidentiary limit for consumer arbitration committees as specified in Law No. 4077 on the Protection of Consumers was 1,272.19 TL, and for metropolitan municipal arbitration committees, it was 3,321.17 TL, according to the Regulation on Consumer Problem Arbitration Committees published in the Official Gazette No. 25186 dated August 1, 2003.
This Agreement is made for commercial purposes.
SELLER: Dr. Erhan özel
BUYER:
DATE